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17 Maintenance KPIs

Maintenance KPIs are performance metrics that help you measure how effective your overall maintenance process works. You can use them to track the progress of your individual maintenance crews, as well as the overall performance of your entire organization.   These KPIs will be utilized across the site’s Maintenance Departments: LTIFR,  Lost Time Injury Frequency Rate  (both production and maintenance) Maintenance Cost per Hour vs. Budget Cost of Quality Maintenance Effectiveness Maintenance Efficiency Mean Time Between Failure (MTBF) Mean Time to Repair (MTTR) Preventive Inspection Effectiveness Ratio of Preventive to Breakdown Maintenance Backlog % Scheduled Man Hours Planned % Schedule Compliance % Planning Effectiveness % Man Hours Available % Rework % Failures Investigated MIP Process Effectiveness  (MIP = Management Improvement Program). How to calculate these KPIs, please read this document: https://drive.google.com/file/d/1CJs1zRC-uZdw...

The problems with KPIs

The reason why we measure performance in organizations is often reduced to simple platitudes, such as, “you can’t manage anything unless you measure it” or “what gets measured gets done.” The three main reasons for measuring performance are: To learn and improve To report externally and demonstrate compliance To control and monitor people. The problems with KPIs Why do we measure performance? In practice, the term ‘KPI’ is overused, and often describes any form of measurement data and performance metrics that measure business performance. Instead of clearly identifying the information needs, and then carefully designing the most appropriate indicators to assess performance, we often observe what we have termed the ‘ICE’ approach: Identify everything that is easy to measure and count Collect and report the data on everything that is easy to measure and count End up scratching your head and thinking, “What the heck are we going to do with all this performance data ...

What are KPIs?

A key performance indicator (KPI) is a specific measure of an organization's performance in some area of its business. It is a very general concept, with different implementations depending on the type of business and goals of the organization. Examples of KPIs may include such things as the percentage of deliveries made on time, total inventory at any given time, distribution costs as a percentage of total sales, accuracy of invoices sent to clients, or lead time for a product. The purpose of KPIs is to give a business quantifiable measurements of things it has determined are important to its long-term success. Identifying the most important KPIs is the first step towards realizing increased profitability and efficiency for most businesses. For KPIs to be useful, they must be consistently quantifiable, have an established correlation to the area of the business in need of improvement, and not give false readings. - KPIs are utilised to track or measure actual perfor...